Privacy Policy

Who we are

Our website address is: https://www.rk-informatics.com. RK Informatics is the trade name for RK Informatics Ltd, duly registered with the Registrar of Companies and have business registration number C14126412.

What personal data we collect and why we collect it.

By registering with us, requesting a call back from our partners, or ordering from us, you consent to us collecting, recording and processing your personal data to process your requests, orders, or improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004. The data collected from you regarding online orders and purchases will be used solely by RK Informatics. The data will not be communicated or shared with any third parties, unless passing on your details is necessary to ensure the products you ordered gets to you or to the intended recipient. We will only send you information on promotions and special offers with your express permission. If you opt in and then wish to opt out of it, you can do so by contacting our Customer Service. If you have any further queries in relation to Privacy Policy, please contact our Customer Service.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.