Refund and Returns Policy

Overview

At our website, we strive to provide our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a refund or store credit for eligible items, subject to the following terms and conditions:

We offer refunds for eligible items if the product is defective due to manufacturing issues. If the product is no longer available, we will provide a store credit for the amount of the purchase price.

To be eligible for a refund or store credit, please follow these steps:

Refund Policy

1. Contact our customer service team within 7 days of receiving your product and provide a detailed explanation of the defect.
2. Once we have verified the defect, we will provide instructions on how to return the product to us.
3. Upon receipt of the product, we will inspect it and determine whether it meets our eligibility criteria for a refund or store credit.
4. If the product is eligible, we will process the refund or issue a store credit, as applicable.

Return Policy

We accept returns for eligible items, subject to the following conditions:

1. The product must be in its original condition, unused, and in its original packaging.
2. The customer must pay for the return shipping and handling fees.
3. We must receive the returned product within 21 days of the original purchase date.

To initiate a return, please contact our customer service team within 7 days of receiving your product and provide a detailed explanation of why you want to return the item. Once we have verified that the product is eligible for return, we will provide instructions on how to proceed.

Please note that we reserve the right to refuse any returns that do not meet our eligibility criteria or to charge a restocking fee if the product is not returned in its original condition.

Thank you for choosing our website for your purchase. We appreciate your business and look forward to serving you again in the future.